Terms of Service

By engaging our services, you represent and warrant that: (a) you are at least 18 years of age; (b) you have the legal authority to enter into binding agreements on behalf of yourself or the entity you represent; (c) your use of our services does not violate any applicable law or regulation; and (d) all information you provide to us is accurate, current, and complete.

You agree to: Provide accurate, truthful, and complete information required for the delivery of services. Promptly notify us of any changes to information previously provided. Comply with all applicable laws and regulations in connection with your use of our services, including anti-money laundering, sanctions, and know-your-customer requirements. Not use our services for any unlawful purpose, including fraud, money laundering, tax evasion, or financing of terrorism. Keep login credentials and account access information confidential and notify us immediately of any unauthorised use. We reserve the right to suspend or terminate services immediately if we have reason to believe you are in breach of these obligations.

Fees for services are set out in your service agreement or proposal. All fees are quoted and payable in United States Dollars (USD) unless otherwise agreed in writing. By engaging services, you authorise us to charge the agreed fees in accordance with the payment schedule specified. Invoices are due upon receipt unless otherwise specified. Late payments may incur interest at the rate of 1.5% per month, or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend delivery of services for accounts that are overdue by more than 14 days. All fees are exclusive of applicable taxes. You are responsible for any taxes, levies, or duties imposed by your jurisdiction in connection with the services.

All content on the Omnistack Global website — including text, graphics, logos, icons, images, and software — is the property of Omnistack Global or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission. Any deliverables, reports, or materials produced by Omnistack Global specifically for you under a service engagement remain the intellectual property of Omnistack Global until full payment is received, at which point ownership transfers to you as specified in the applicable service agreement.

Both parties agree to keep confidential all non-public information received from the other party in connection with the engagement, and to use such information solely for the purposes of performing or receiving the services. This obligation of confidentiality survives termination of the engagement for a period of three (3) years. Confidential information does not include information that is or becomes publicly known through no fault of the receiving party, is already known to the receiving party at the time of disclosure, or is required to be disclosed by law or court order.

Our services are provided on an 'as is' and 'as available' basis. To the fullest extent permitted by applicable law, Omnistack Global disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that: (a) our services will meet your specific requirements; (b) our services will be uninterrupted, timely, or error-free; (c) any advice, information, or results obtained through our services will be accurate or reliable. Nothing in these Terms constitutes legal, tax, financial, or regulatory advice. You should seek independent professional advice before acting on any information or recommendations provided by us.

To the maximum extent permitted by applicable law, Omnistack Global and its directors, employees, agents, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of business, loss of goodwill, or loss of data, arising from or in connection with your use of our services — even if we have been advised of the possibility of such damages. Our total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total fees paid by you to us in the three (3) months immediately preceding the event giving rise to the claim.

You agree to indemnify, defend, and hold harmless Omnistack Global and its officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in connection with: (a) your use of our services; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) any inaccurate or misleading information you provide to us.

Either party may terminate a service engagement by providing written notice in accordance with the terms set out in the applicable service agreement. We may terminate or suspend your access to our services immediately and without notice if you materially breach these Terms, become insolvent, or if we are required to do so by applicable law or regulation. Upon termination, any outstanding fees become immediately payable. Provisions of these Terms that by their nature should survive termination shall survive, including confidentiality, intellectual property, disclaimers, and limitation of liability.

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles. Any dispute arising out of or in connection with these Terms shall first be submitted to good-faith negotiation. If unresolved within 30 days, the dispute shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with its rules, with a single arbitrator, conducted in English in Singapore. Nothing herein prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.

We may modify these Terms at any time. The revised version will be indicated by an updated effective date. Your continued use of our services following any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

Questions about these Terms should be directed to support@omnistackglobal.com.