Privacy Policy

We use personal data only where we have a lawful basis to do so. We use the information we collect to: Deliver, operate, and improve our services and website. Process transactions and send related information, including confirmations and invoices. Respond to inquiries, provide support, and communicate with you about your account or engagement. Send administrative information such as changes to our terms and policies. Send marketing communications, where you have opted in or where we have a legitimate interest, with the ability to opt out at any time. Comply with applicable legal and regulatory obligations. Detect, investigate, and prevent fraudulent transactions and other illegal activities.

We may share your information with: Service providers: third parties who perform services on our behalf such as payment processors, cloud hosting providers, customer relationship management platforms, and email delivery services. These parties are contractually bound to handle data securely and only for specified purposes. Professional advisors: lawyers, bankers, auditors, and insurers who provide professional services to us. Regulators and authorities: government bodies, tax authorities, or law enforcement agencies where required by applicable law. Business transfers: in connection with a merger, acquisition, reorganisation, or sale of assets, your data may be transferred as part of that transaction. We do not sell, rent, or trade personal data to third parties for their own marketing purposes.

Omnistack Global operates globally. Your data may be transferred to, stored, and processed in countries outside your country of residence, including Singapore and the United States, where data protection laws may differ from those in your jurisdiction. Where we transfer data internationally, we implement appropriate safeguards in compliance with applicable law, including standard contractual clauses approved by relevant regulatory bodies.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. In general, client data is retained for a minimum of seven (7) years following the conclusion of a service engagement to comply with financial and tax record-keeping obligations. Usage and technical data collected from website visitors is typically retained for no more than twenty-four (24) months.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. All data is transmitted over encrypted connections (TLS/SSL). Access to personal data within our organisation is restricted to personnel who need it to perform their job functions and are subject to confidentiality obligations. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the following rights regarding your personal data: Access: request a copy of the personal data we hold about you. Correction: request that inaccurate or incomplete data be corrected. Erasure: request deletion of your personal data where there is no compelling reason for us to continue processing it. Restriction: request that we restrict processing of your data in certain circumstances. Portability: request transfer of your data to you or a third party in a commonly used, machine-readable format. Objection: object to processing based on legitimate interests or for direct marketing purposes. Withdrawal of consent: where processing is based on consent, withdraw that consent at any time. To exercise any of these rights, contact us at support@omnistackglobal.com. We will respond within 30 days.

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. Please refer to our Cookie Policy for detailed information about the types of cookies we use, their purpose, and how you can manage your preferences.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. The revised version will be indicated by an updated effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services following any changes constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact our data protection contact at support@omnistackglobal.com. For residents of the European Economic Area, you also have the right to lodge a complaint with your local data protection authority.