Five-layer protection that identifies threats, neutralizes disputes, and fights back — without lifting a finger.
THE FIVE LAYERS
A Complete Defense Stack
Each layer targets a different stage of the dispute lifecycle. Together, they form an impenetrable shield around your revenue.
AI Customer Support — 24/7
Resolve before they dispute.
Most chargebacks originate from unresolved customer frustration — a delayed response, a confusing policy, an unanswered question. Our AI handles inbound inquiries around the clock, providing instant responses that satisfy customers before they consider contacting their bank.
AI Email Support
No inbox goes unanswered.
Email is the primary channel for pre-dispute escalation. Slow or absent responses are a leading trigger for chargebacks. Our AI monitors your support inbox, drafts professional on-brand responses, and ensures no message falls through the cracks.
Sentiment Detection + Auto Refund
Stop disputes before they start.
Sentiment detection analyzes customer communications — tone, language, and behavioral signals — to identify high-risk customers before they file a dispute. When a high-risk signal is detected, the system can automatically issue a strategic refund.
Dispute Interception Technology
Block disputes at the source.
Bank-level interception technology stops chargebacks before they are formally filed. When a customer initiates a dispute with their card-issuing bank, the system detects the signal and intervenes with compelling evidence.
AI Account Reinstatement
Fight back when your account gets closed.
When your payment account gets suspended or terminated, every day offline means lost revenue. Our AI analyzes the closure reason, prepares a structured appeal with the right evidence, and submits it in the required format.
PROCESS
How It Works
Integrate
Connect to your store, payment processor, and support inbox. Setup takes minutes.
Activate
5 layers activate sequentially. AI begins learning your order patterns immediately.
Protect
Omni Shield runs 24/7 — intercepting, responding, and resolving threats to your revenue.
Pricing
Protection That Pays for Itself
A single prevented chargeback can cost you $120 or more in lost product, fees, and processing penalties. Omni Shield's monthly cost is a fraction of what one chargeback cycle costs your business.
Setup fee
Monthly subscription
Stop Losing Revenue to Chargebacks
Every unprotected transaction is a liability. Omni Shield works silently in the background, protecting your revenue every hour of every day.